Answered

Stripe - Authorize/Hold 24/48 hours before charge

  • 24 November 2021
  • 3 replies
  • 70 views

Userlevel 5
Badge +2

Hello,

We have such a questions, is it possible somehow to authorize/hold funds, but dont charge them for 24/48 hours. As we have some instacnes when money should be refunded, hence this would help us to save transaction fees, as you can void transaction for free if it was not charged. Thanks

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Best answer by Liz 24 November 2021, 16:07

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3 replies

Userlevel 7
Badge +5

Hi @ValdemarQ Happy Wednesday! I hope you’re having a great week so far. Our Stripe integration requires that you charge the respondent. Otherwise, they won’t be able to submit the form. We don’t have a hold authorization option, but I can share this feedback to our product team. 

One workaround would be to add the payment to your own website, and at the end of the form, use the redirect feature to send respondents to this page. 

Userlevel 5
Badge +2

Thank you, well that requires extra resources and workaround, so not the best option, however an alternative. Thanks for a tip! 

Userlevel 7
Badge +5

Hi @ValdemarQ Not a problem! If you think of any other questions, just let us know. :grinning:

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