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Payment completed but account not upgraded


Hi,

 

We completed payment for the Business plan on 27th March. I received the payment receipt and payment confirmation email. . However, the account has still not been upgraded and our responses have been limited to the free version.

 

Regards,

Shriram

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Best answer by john.desborough 2 March 2023, 13:55

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Userlevel 7
Badge +6

@Shriram suggest you contact the Typeform Support team to check on this - here’s the link to use

 

they will get it sorted for you

 

des

Userlevel 7
Badge +5

Were you able to reach our support team, @Shriram ?

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