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unable to contact type form

  • April 29, 2022
  • 1 reply
  • 38 views
C

I need to contact a human please.  The live chat button on my page is not there.  When I click contact us, it sends me in a  circle with no help at all!

Best answer by Liz

Hi @cbement Thanks for stopping by the community! Live chat is available for those on our Business plan and higher. If you don’t have this plan, you won’t see chat as an option. 
 

Though, as long as you’re logged into your account, you can contact our support team via email here. Let us know if you have any trouble getting ahold of them there!

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    Gabi Amaral
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    • Gabi Amaral
      Gabi Amaral

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    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15028 replies
    • Answer
    • April 29, 2022

    Hi @cbement Thanks for stopping by the community! Live chat is available for those on our Business plan and higher. If you don’t have this plan, you won’t see chat as an option. 
     

    Though, as long as you’re logged into your account, you can contact our support team via email here. Let us know if you have any trouble getting ahold of them there!

    Life is a series of awkward moments separated by snacks.

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