Question

Account activation

  • 23 April 2022
  • 3 replies
  • 51 views
M

 سلام,من میخواهم حساب را فعال سازی کنم ولی هر بار خطای عدم دسترسی رو میدهد.

--Google translation--

Hi, I want to activate the account, but it gives an access error every time.

3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Mahdi 104588 Welcome to the community! The language of the community is English, so I hope you don’t mind my reply in English. 

Could you send a screenshot of the error message you’re receiving? Additionally, if you haven’t already, you may want to contact our support team directly here. They’ll be able to access your account to see what might be causing the error.  

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @Mahdi 104588! How are you doing today? Don't forget to send us a screenshot of the error message you're getting! Additionally, you can also check this article, it might be helpful to you! 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
M

 سلام,من میخواهم حساب را فعال سازی کنم ولی هر بار خطای عدم دسترسی رو میدهد.

--Google translation--

Hi, I want to activate the account, but it gives an access error every time.

I encountered the same issue, maybe a bug? i have tried different browsers, shows “404”error

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