Account activation time? | Community
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Account activation time?

A

Didn’t find this question asked. We paid for a Business account 2 hours ago, still no email confirmation and the account still shows as “Free”. How long does this normally take?

Best answer by Liz

Hi @Alex77 If you haven’t already, it would be best to contact our support team about this here as they have access to your account and billing. 

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4 replies

A
  • Alex77
  • Author
  • Explorer
  • 2 replies
  • July 8, 2024

3 hours now… NO ONE has any idea about this? Thanks.

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15028 replies
  • Answer
  • July 8, 2024

Hi @Alex77 If you haven’t already, it would be best to contact our support team about this here as they have access to your account and billing. 

Life is a series of awkward moments separated by snacks.
A
  • Alex77
  • Author
  • Explorer
  • 2 replies
  • July 8, 2024
Liz wrote:

Hi @Alex77 If you haven’t already, it would be best to contact our support team about this here as they have access to your account and billing. 


Thank you Liz, I already did. Still no answer.

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15028 replies
  • July 16, 2024

Hi @Alex77 Our support team let me know they responded to your message. Let me know if you didn’t receive it!

Life is a series of awkward moments separated by snacks.

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