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Answered

ActiveCampaign field mapping old fields?

  • Sep 26, 2022 4:30 PM UTC
  • 3 replies
  • 79 views

Hey there,

 

I used a template Typeform and fully customised it. When I go to connect with the AC it seems to have all the old questions/fields and none of my new ones, I did this a fair few days ago and my other forms where I’ve also used templates seem to be working fine.

 

Anyone had this before?

Best answer by john.desborough

@AlecPiercy - sorry to ask this .. but did you publish the form after making the changes?? (i did it once ot twice where i had similar issue caused but did not publish the form.. my bad.. )

des

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john.desborough
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  • Answer
  • Sep 26, 2022 4:59 PM UTC

@AlecPiercy - sorry to ask this .. but did you publish the form after making the changes?? (i did it once ot twice where i had similar issue caused but did not publish the form.. my bad.. )

des


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  • Sep 27, 2022 11:40 AM UTC

Ahhh John, you are 100% correct and I didn’t know you had to do this! (I’m a newbie) 

Okay, so I see common fields I can map - First name, Last name, Email etc - Is there a way I can pull in more information? Custom fields?


john.desborough
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  • Sep 27, 2022 12:54 PM UTC

@AlecPiercy - what happens in Community stays in Community.. lol

 

you should be able to map answers to questions in typeform to AC custom fields, as long as they are created ahead of time.. 

 

des