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Question

cant extract uploaded files

  • Jul 4, 2022 8:22 AM UTC
  • 2 replies
  • 58 views

Hi Guys. I just updated my typeform and connected to excel. However, when I try to extract the files uploaded by respondents i.e images from my excel, it says file cant be found. Why is this so?

 

      2 replies

      Liz
      Ex–Typefomer
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      • Liz
      • Tech Community Advocate
      • Jul 5, 2022 2:45 PM UTC

      Hi @Kuberan That’s a bit odd. Have you happened to delete those responses in the Typeform builder? If so, that will delete the file as well. 

      Life is a series of awkward moments separated by snacks.
      Gabi Amaral
      Ex–Typefomer
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      • Gabi Amaral
      • Ex–Typefomer
      • Jul 13, 2022 10:53 AM UTC

      Hey @Kuberan! How are you doing today? 

      Just checking if you deleted the responses in the builder or no? Let us know! 

      Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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