Question

cant extract uploaded files

K

Hi Guys. I just updated my typeform and connected to excel. However, when I try to extract the files uploaded by respondents i.e images from my excel, it says file cant be found. Why is this so?

 

2 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Kuberan That’s a bit odd. Have you happened to delete those responses in the Typeform builder? If so, that will delete the file as well. 

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @Kuberan! How are you doing today? 

Just checking if you deleted the responses in the builder or no? Let us know! 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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