Clicking Active Campaign connect button just takes me to login page, no way to integrate | Community
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Clicking Active Campaign connect button just takes me to login page, no way to integrate


When I click the Connect button for active Campaign, it simply takes me to a page that mentions what it is, then I login and am taken to the generic login screen in AC - no way to integrate it. How do I get AC to integrate?

Best answer by Liz

Hi @briarpatch Thanks for stopping by, and hopefully I can help with some of the frustrations! :disappointed_relieved:

I made a video here to help address the issues you’re noticing: 

 

 

As for the email address piece, would you mind sending a screenshot or video? I can then help figure out what’s going on there. Thanks!

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4 replies

  • Author
  • Explorer
  • 2 replies
  • May 10, 2021

Frustrated new user so far, ready to cancel….

Trying to map the email address to AC, it shows me a list of all the questions, but not the email field itself in TypeForm. Why?


  • Author
  • Explorer
  • 2 replies
  • May 10, 2021

Instead of entering the email address into ActiveCampaign, I get “typeform-integration”. Why is this and how do I get the email address instead of this tag?


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15028 replies
  • Answer
  • May 11, 2021

Hi @briarpatch Thanks for stopping by, and hopefully I can help with some of the frustrations! :disappointed_relieved:

I made a video here to help address the issues you’re noticing: 

 

 

As for the email address piece, would you mind sending a screenshot or video? I can then help figure out what’s going on there. Thanks!


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15028 replies
  • May 18, 2021

Hi @briarpatch how’s Active Campaign going for you? Are you still experiencing issues? :relaxed:


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