Answered

Clicking Active Campaign connect button just takes me to login page, no way to integrate


When I click the Connect button for active Campaign, it simply takes me to a page that mentions what it is, then I login and am taken to the generic login screen in AC - no way to integrate it. How do I get AC to integrate?

icon

Best answer by Liz 11 May 2021, 21:57

View original

4 replies

Frustrated new user so far, ready to cancel….

Trying to map the email address to AC, it shows me a list of all the questions, but not the email field itself in TypeForm. Why?

Instead of entering the email address into ActiveCampaign, I get “typeform-integration”. Why is this and how do I get the email address instead of this tag?

Userlevel 7
Badge +5

Hi @briarpatch Thanks for stopping by, and hopefully I can help with some of the frustrations! :disappointed_relieved:

I made a video here to help address the issues you’re noticing: 

 

 

As for the email address piece, would you mind sending a screenshot or video? I can then help figure out what’s going on there. Thanks!

Userlevel 7
Badge +5

Hi @briarpatch how’s Active Campaign going for you? Are you still experiencing issues? :relaxed:

Reply