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connect typform to a private salck channel.

  • October 16, 2023
  • 2 replies
  • 119 views

Hello,

until recently I was able to create public slack channels of which I am an administrator with typform, immediately after connecting via connect and checked the functionality I would convert the channel to private and it continued to work without any problems. Since a couple of weeks when I create the same integration following the same procedure suddenly the private channel stops working and not receiving any more data.

what can I try to do to eliminate the issue? how come the procedure explained above no longer works, which continues to work on private channels set up in presence?

Best answer by Liz

Hi @ilbuonporto Happy Monday! Thanks for stopping by. Have you added the Typeform app to the channel’s settings when it’s been made private? This article here can explain a bit more about this. 

2 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • October 16, 2023

Hi @ilbuonporto Happy Monday! Thanks for stopping by. Have you added the Typeform app to the channel’s settings when it’s been made private? This article here can explain a bit more about this. 


Grace
Community Team
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  • Community Advocate
  • October 24, 2023

Hey @ilbuonporto how’s it going? Did you manage to set up the integration with Slack? Let us know if you still need some help with this one 😊