Hi,
We've created our survey and added an email question in, however when trying to connect our Hubspot account, it's stating that we haven't added an email question...any ideas?
Best answer by vickioneill
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Userlevel 7
+5
Hi
From a fellow community member - make sure your email field is ‘required’ otherwise Hubspot won’t recognize it. To make it required, go to the email question → click the pencil icon in the top right corner → toggle ‘required’ on → exit.
Once you’ve made that change, make sure you publish it so it’s activated for the respondents when they start using it.
Let me know if that helps!
Hi
However I’m still being met with the dreaded “No email questions found”…
Userlevel 7
+6
- Certified Partner & Champion
- 4825 replies
-
10 May 2021
It’s randomly started working now 😂
- Thank you very much for your suggestions!
@john.desborough @vickioneill
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