Hi @karimh Thanks for stopping by the community. Do you mind sharing a screenshot of how you have the integration setup and the owner being assigned in Pipedrive? 

Additionally, if you haven’t already, it might be worth deleting and re-adding the integration to see if that solves the issue. 

Hi Liz, and thanks for your answer.

Yes, I’ve tried multiple times to delete and re-add the integration

Not sure what screenshot you’re after though

When I set up the integration, I select my colleague’s Pipedrive account.

There are no fields for owner, so can’t take a screenshot of that.

And the deal on Pipe is under my name (as owner). Not sure a screenshot would be really helpful.

More than happy to share a screenshot, but could you please confirm what you’re after specifically?

Thanks so much for your help.

Hi @karimh if you haven’t already, it might be worth reaching out to our technical support team too for help with this one, you can create a ticket via this link and then someone from the team can dive into your integration setup and work out what’s happening.

Just suggesting that as Liz is on holiday this week so don’t want you to be left hanging! 

Thanks @Grace, message sent

Great stuff @karimh let us know how you get on 

Hi @karimh Were you able to get ahold of our tech team? Let us know!

Yes @Liz, thanks. All sorted