I have set up integration with Mailchimp, however it has only sent one email address from typeform to mailchimp in the last 4 forms. What is going on? I want to be able to walk away from this and know it is reliably and consistently sending emails to mailchimp. It clearly is not doing this and if you want any kind of help with this, well it would appear you have to write on a forum to get an answer. Tbh, it is a lot of money for very little in return. There are plenty of other options out there. It doesn’t even send form reports in PDF format. You have to do that manually as well. The whole thing is pointless if it won’t do what it is supposed to do.
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Customer Support Abysmal
Best answer by john.desborough
just a question: the current Mailchimp integration will only create a new record in Mailchimp. It will not update an existing record. Are the email addresses you are trying to input identical in the 4 forms ie are you testing the process using the same email address when you fill in the typeform??
cheers
des
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just a question: the current Mailchimp integration will only create a new record in Mailchimp. It will not update an existing record. Are the email addresses you are trying to input identical in the 4 forms ie are you testing the process using the same email address when you fill in the typeform??
cheers
des
Hi Des, I couldn’t find a way to contact them anywhere so no. I will ask them about it following the link thanks.
I’m also not sure what you’re talking about. Everyone that fills in a form is new client therefore a a new email. It is adding one person then not adding someone. Everyone is a new contact in mailchimp. I’m not testing it, other people are.
thanks.
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it wasn’t quite clear in your original statement, so i just wanted to check..
good luck with getting it resolved..
des
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