Hi! I've setup an integration with Google Sheets and noticed some respondents are recorded twice in my Google Sheets tab. Anyone else experienced the same, do you know when it's recorded twice and how to solve this?
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Double records in Google Sheets from integration
Best answer by john.desborough
while it has never happened to me, sometimes there are folks who report in here that they have wonky stuff from the integration. What seems to clean it up is to delete the integration from Typeform and reset it - if you want to use the same google sheet name, suggest that you delete the old one and replace, unless you have customized it.
if you have customized it, then when you create the connection, do it to the new sheet, copy the customizations in from the original and it should work a treat.
des
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while it has never happened to me, sometimes there are folks who report in here that they have wonky stuff from the integration. What seems to clean it up is to delete the integration from Typeform and reset it - if you want to use the same google sheet name, suggest that you delete the old one and replace, unless you have customized it.
if you have customized it, then when you create the connection, do it to the new sheet, copy the customizations in from the original and it should work a treat.
des
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