Answered

Duplicated form is sending responses to the original form

  • 20 March 2024
  • 3 replies
  • 22 views
S

I have a form to get responses from users regarding rewards that they want to redeem. I have duplicated the form for my staging/test environment. When i fill up the form that was duplicated/copy, there seems be two issues

  • my duplicated form is sending empty responses to the webhook
  • the responses go into my original form responses

Below is the event sent by my duplicated form (empty content)

 

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Best answer by stacey 21 March 2024, 03:35

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3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @stacey Thanks for stopping by the community! It might be best to have our support team take a look at this one directly so they can log into your account and compare the two forms. You can contact them here, and just be sure to provide the URLs to both forms so they know which to compare!

Life is a series of awkward moments separated by snacks.
S

Hey Liz, I have realised there is nothing wrong with typeform. It was a redirection problem on my end, that was directing to my prod-live typeform and so I kept getting responses on prod.

 

Thanks for the quick response

Liz
Rank
Userlevel 7
Badge +5

Oh, well hopefully that’s an easy fix then, @stacey ! Let us know if we can help with anything else. 

Life is a series of awkward moments separated by snacks.

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