Answered

Enter function not working on first step

  • 8 August 2022
  • 5 replies
  • 83 views

We are testing a Typeform embedded on our Wordpress site.

 

The first screen included the Button and “Press Enter” to continue.

 

But Pressing Enter doesn’t do anything.

 

On the next steps, enter key works.

 

Just not on the first screen.

 

Has anyone come across this?

 

Thanks

icon

Best answer by jvh 10 August 2022, 15:43

View original

5 replies

Userlevel 7
Badge +5

Hello @CloudLex! Welcome to our Community! 👋🏼

Can you send us the URL of where your form is embedded? This way we can test it here and see if we can find the reason of the problem. 

Looking forward to hearing back from you. Wishing you a great week! 😊

Yes, thanks!

 

https://www.cloudlex.com/legal-cloud-software-demo/

Hi!i

 

Any ideas on why this isn’t working?

 

It is a wordpress site.

 

Thanks!

Userlevel 5
Badge +4

Hey @CloudLex 

This is probably because you’re embedding the form on your own website. By default, iframes don’t get keyboard focus but once you click into the form, you should be able to use to keyboard for navigating.

Hope that helps

Joyce

Okay, good to know.


Thanks!

 

Reply