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Answered

Error 1 Message about Account Authorization when importing from Google Docs

  • Jan 11, 2023 9:54 PM UTC
  • 2 replies
  • 106 views

Hello, Typeform Community

When importing a google doc to TypeForm I recieve this error message:

The account is not authorised to use some of the features
---------
Error #1. Description: The 'file-upload-storage' feature can not be used by this account |

 

I have allowed all authorization to my google drive and google docs and am still presented with this message. Any ideas??? 

Thank you!!

Best answer by Liz

Hi @Allerongis Thanks for stopping by the community! If you are on the Free plan, you will see this error, since the file upload field requires a paid account. 

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    2 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • Jan 12, 2023 6:24 PM UTC

    Hi @Allerongis Thanks for stopping by the community! If you are on the Free plan, you will see this error, since the file upload field requires a paid account. 

    Life is a series of awkward moments separated by snacks.
      • Allerongis
      • Author
      • Explorer
      • Jan 14, 2023 1:09 PM UTC

      Fixed!!, Thanks again

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