Question

Exit intent pop up embed opening twice


I’ve set up an exit intent survey to fire as a popup on select pages, which all works fine, except the popup opens twice (one over the other). When i close or submit one, the other one becomes visible. 

I have another feedback side button survey targeting the same pages, and when i disable that the popup appearing twice issue goes away. 

Is there a way to have both appear on the site without causing this issue?


2 replies

Userlevel 7
Badge +5

Hi @dtangen happy Friday! 😊

Would you mind sharing the url to your site, or some screenshots of the setup? Also, what website builder are you using? 

 

Userlevel 7
Badge +5

Hi @dtangen I hope you’re doing well! Were you able to solve the issue? Let us know if you still need help!

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