Question

Facebook Pixel Custom Events

  • 14 August 2021
  • 2 replies
  • 184 views

The custom events are not showing up for me to create a custom conversion. I have submitted a response through the form, but they are still not showing up. They are showing up in testing within the ads account, but not to create the conversion. 


2 replies

Userlevel 7
Badge +6

@amyhertz - in advance of the folks from Typeform proper (I am just another user here) coming on line over the weekend, if you wanted to show some screen shots of the situation that would help to give us some more detail and context. 

it’s one of the first things that the Community Advocates will ask for in any event when they are next online. 

in the meantime, you can also submit a Help ticket to the Typeform Support desk at this link to try and get support going from two vectors. 

 

cheers 

 

des

Userlevel 7
Badge +5

Hey @amyhertz!

Yes, to help you, we'd need more information about it! Any screenshot or screencast would help! :wink:

Looking forward to hearing back from you!
 

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