Answered

Files from Typeform to salesforce

  • 21 October 2021
  • 3 replies
  • 174 views
N

I tried mapping the files in typeform forms to Salesforce fields, but when i click on the links I am having this error

{"code":"AUTHENTICATION_FAILED","description":"Authentication credentials not found on the Request Headers"}

even if I am already logged in to my TypeForm account. 

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Best answer by Liz 26 October 2021, 23:55

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3 replies

Liz
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Userlevel 7
Badge +5

Hi @Najib Welcome to the community! Could you send us a screenshot of how you’ve setup the file upload field mapping? 

Life is a series of awkward moments separated by snacks.
N

Sure, sorry for the delay, you'll find attached screenshots of the mapping, the links in result object and the error.

 

Liz
Rank
Userlevel 7
Badge +5

Hi @Najib Thank you! I asked our tech team about this, and since the file upload field isn’t 100% guaranteed to work (since it isn’t natively supported), it’s possible that there may be some errors. Though, it might be helpful to have them take a look at this more in depth, and you can contact them from your account email here. 

Life is a series of awkward moments separated by snacks.

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