Answered

First Name Integrations with klaviyo

  • 5 May 2021
  • 1 reply
  • 137 views

Hi, 

 

i wanted to know what I should enter as a field in the form to match the First Name in klaviyo.

I tried to insert in the first question of the form, a "SHORT TEXT" with "NAME" but it didn't help, as it doesn't correspond to "FIRST NAME" in klaviyo.

How can I do?

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Best answer by Ylli 7 May 2021, 00:25

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Hello and thanks for reaching out :)

Since the klaviyo integration was built by their team I would suggest referring to the following article here about integrating a typeform with klaviyo.

The short text field should be the correct question type to use for a first name field, just make sure they don’t have a length limit on that field for collecting names.

If the issue still persists after the typeform changes have been published and the attempt to connect to klaviyo fails, I would suggest reaching to their support team and asking about the compatibility of the short text question with their first name field.

Have a great day.

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