Answered

Google sheet integration toggles off


I’m receiving the following email saying the integration deleted. It would automatically remove integration even after I’ve added toggle on.  This was not an issue earlier, but it started happening yesterday.

This typeform collects images and videos from the respondents. Is there a possible link with the type of responses? Or is it a different issue?

 

 

 

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Best answer by john.desborough 28 June 2022, 14:52

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Userlevel 7
Badge +6

@SOS - raise a ticket with the support team to look into this. 

It seems that the reason is that the Google Sheet underlying your form has been deleted - according to the message you got. 

I got a similar message about an integration that had been disabled and message the support team as well to see what the issue was. 

des

 

Userlevel 7
Badge +5

Hi @SOS Were you able to reach our support team? Let us know if they were able to solve the issue!

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