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Google Sheets Not connecting with Typeform


Hi, 

When trying to connect my Google Sheet to Typeform it comes up with an error saying ‘Oops something went wrong’ but then I can see on my Google sheet it has created a new tab with the name of the Typeform.

Can anyone offer any help in getting the Typeform connected to the Sheet?

Thanks

Best answer by Liz

Hi @InspiringCommunities Happy Monday! There are a few reasons why this may happen, the most common of those being that the name of the Google Sheet is the same name as your form. If this is the case, you’ll need to rename either the form or the Google Sheet and then try the connection again. 

 

Do you know if this might be the case for you? 

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13 replies

Liz
Community Team
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  • Answer
  • October 4, 2021

Hi @InspiringCommunities Happy Monday! There are a few reasons why this may happen, the most common of those being that the name of the Google Sheet is the same name as your form. If this is the case, you’ll need to rename either the form or the Google Sheet and then try the connection again. 

 

Do you know if this might be the case for you? 


Hi Liz,

Thanks for your response! Yes I have tried renaming the sheet so that it is different to the form. This seems to remove the error message telling me to do that but then will still say ‘Oops Something went wrong’

 

 


Liz
Community Team
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  • October 5, 2021

Huh, that is odd. Have you tried with a totally new sheet/file, @InspiringCommunities ?


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1779 replies
  • October 9, 2021

Hey @InspiringCommunities! I was wondering if you were able to connect your sheet to your typeform? Also, if you've followed @Liz's suggestion of trying with a totally new sheet/file? Let us know if you were able to fix this, and if yes, how you managed to do it! Wishing you a great day! :wink:


  • Navigating the Land
  • 1 reply
  • October 4, 2024

Hi there, I have the exact same issue, whether I change the name or whether I create a new google sheet, event when double-checking sharing permission, my typeform won’t connect and integrate with my google sheets. Can you please help?


Liz
Community Team
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  • October 4, 2024

Hi @Pj1994 If you haven’t already, do you mind trying to clear the cache on your browser to see if that helps? Let me know if not!


  • Navigating the Land
  • 1 reply
  • November 2, 2024

Hello @Liz I am having same issue. How you make this work?


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  • Explorer
  • 9 replies
  • November 13, 2024

Same issue, the names are different, cleared cache, still doesn’t work. I really need some help please.


Liz
Community Team
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  • November 18, 2024

Hi ​@Osar and ​@TrD Apologies for the long delay in response here! Are you still having this issue? Let me know if so!


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  • Explorer
  • 9 replies
  • November 19, 2024

Hi Liz, I tried again yesterday using the exact same method and it worked like a charm. I have noticed Typeform gets “glitchy” sometimes. All is working now. Huzzah!


Liz
Community Team
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  • November 19, 2024

Ha! Glad all it took was a little bit of unknown magic, ​@TrD ! 😅🕺🏼


  • Navigating the Land
  • 1 reply
  • December 4, 2024

I’m having the exact same issue and none of the solutions here have worked for me. 


Liz
Community Team
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  • December 9, 2024

Hi ​@MoBlue thanks for stopping by the community! If you haven’t already, it might be best to contact our support team about this, as they may be able to see the errors on the backend to narrow down the issue for you!