Guest Accounts in Stripe | Community
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Guest Accounts in Stripe

  • January 26, 2023
  • 6 replies
  • 291 views
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Anyone know the best way to get full customers into Stripe and then still bill through Typeform? 

 

Currently when you bill through Typeform it only makes a guest account where you can’t request other payments or setup subscriptions. What a headache….

Best answer by Liz

Hi @bdouglas24 Thanks for stopping by, and apologies for missing this. I’m afraid this isn’t a feature we offer through our integration. You would instead need to bill the respondent outside of the typeform if you’d like it to create an account for them. 

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6 replies

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  • bdouglas24
  • Author
  • Explorer
  • 1 reply
  • January 26, 2023

Follow up - I know you can integrate Zapier to make Stripe accounts, but if you receive payment through Typeform will it run the full account? Or just make a guest one?

 

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15025 replies
  • Answer
  • February 3, 2023

Hi @bdouglas24 Thanks for stopping by, and apologies for missing this. I’m afraid this isn’t a feature we offer through our integration. You would instead need to bill the respondent outside of the typeform if you’d like it to create an account for them. 

Life is a series of awkward moments separated by snacks.
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  • eric77334
  • Navigating the Land
  • 2 replies
  • May 3, 2023

@Liz do you know if there are plans to update this so that payments made via typeform are not done as Guests? I really like using typeform as both a signup and questionnaire for my new clients, but our business runs on a recurring payment model and signing people up as Stripe Guests is something we can’t do.

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15025 replies
  • May 3, 2023

Hi @eric77334 I’m afraid we don’t have any plans for this at this time. 😪

Life is a series of awkward moments separated by snacks.
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  • eric77334
  • Navigating the Land
  • 2 replies
  • May 3, 2023

@Liz Thanks for your reply. I’ll probably proceed with a payment link that redirects to a typeform after payment is completed, although in some cases I’d prefer to have the payment in the middle of our onboarding questionnaire. 

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15025 replies
  • May 4, 2023

Hi @eric77334 Totally understand! 

This is just a thought offhand, depending on how you redirect the Stripe link, but it could be cool to have the Stripe payment on your website and also have something like, “Next Steps” or “What to expect next” after the payment! I do that on one of the contracts I have and it’s deflected a lot of “what now” emails. 

Life is a series of awkward moments separated by snacks.

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