Answered

Hubspot Interation - multiple choice answer "other" can't be integrated

  • 9 January 2023
  • 4 replies
  • 36 views
K

How do I link the answer to "Other" in a multiple-choice question to field I have created in hubspot. I have linked all other selection options but "other" is not visible? in the question selection panel. Is this a limitation?

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Best answer by Liz 9 January 2023, 17:41

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Liz
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Userlevel 7
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Hi @Kevin Sharp 752 Welcome to the community! I believe the ‘other’ field isn’t a mappable option, but I’m double checking with the tech team on this. Keep posted!

Life is a series of awkward moments separated by snacks.
Liz
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Userlevel 7
Badge +5

Hello again, @Kevin Sharp 752 ! The ‘other’ field won’t work with any of the Select fields (dropdown select, radio select), though it does work with the text fields in Hubspot. 

Life is a series of awkward moments separated by snacks.
K

Got it Thanks. Used multi line text and is working well.

Liz
Rank
Userlevel 7
Badge +5

Glad to hear it, @Kevin Sharp 752 ! Let us know if you think of any other questions. 😀

Life is a series of awkward moments separated by snacks.

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