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Hubspot Interation - multiple choice answer "other" can't be integrated

  • January 9, 2023
  • 4 replies
  • 53 views
K

How do I link the answer to "Other" in a multiple-choice question to field I have created in hubspot. I have linked all other selection options but "other" is not visible? in the question selection panel. Is this a limitation?

Best answer by Liz

Hello again, @Kevin Sharp 752 ! The ‘other’ field won’t work with any of the Select fields (dropdown select, radio select), though it does work with the text fields in Hubspot. 

M

4 replies

Liz
Ex–Typefomer
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  • Liz
  • Tech Community Advocate
  • January 9, 2023

Hi @Kevin Sharp 752 Welcome to the community! I believe the ‘other’ field isn’t a mappable option, but I’m double checking with the tech team on this. Keep posted!

Life is a series of awkward moments separated by snacks.
Liz
Ex–Typefomer
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  • Liz
  • Tech Community Advocate
  • Answer
  • January 9, 2023

Hello again, @Kevin Sharp 752 ! The ‘other’ field won’t work with any of the Select fields (dropdown select, radio select), though it does work with the text fields in Hubspot. 

Life is a series of awkward moments separated by snacks.
K

Got it Thanks. Used multi line text and is working well.

john.desborough
Liz
Ex–Typefomer
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  • Liz
  • Tech Community Advocate
  • January 9, 2023

Glad to hear it, @Kevin Sharp 752 ! Let us know if you think of any other questions. 😀

Life is a series of awkward moments separated by snacks.

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