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Question

Integration with Sendinblue

  • Mar 30, 2023 1:34 PM UTC
  • 4 replies
  • 153 views

Hello, 

I just embedded a Typeform code in my future email campaign. In the preview mode it’s perfect but then when i send the test mail the colors change (and question is no more visible). Could you help me with that ? 

 

Best, 

 

Diane

4 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Mar 30, 2023 2:35 PM UTC

Hi @Diane.F Thanks for stopping by the community! This most likely has to due with the CSS settings in your email service provider overriding what we put in our emails. 

Could you share a screenshot of the code you entered into your email? 


  • Author
  • Explorer
  • Mar 31, 2023 7:22 AM UTC

Thanks a lot for your answer ;)

It’s the code directly from Typeform : 


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Mar 31, 2023 3:19 PM UTC

Thanks, @Diane.F ! This all looks correct. I’m guessing this has to do with the styling in the email. Could you try embedding only this code in an email with nothing else to see if the same issue applies? 

If it doesn’t, you’ll then want to reach out to SendinBlue support to see if they can help with the CSS issues for the other email. 


Grace
Community Team
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  • Community Advocate
  • Apr 11, 2023 8:03 AM UTC

Hey @Diane.F hope you’re ok, did you manage to get the embed to work? Let us know! 😊