Answered

Missing fields in Zoho CRM integration


Userlevel 1

I am able to connect a typeform to our Zoho CRM account, but there are some fields in our Lead form that are not appearing when I try to map the fields in the typeform. At least one of my custom fields is showing up, but not others. Anything I can do to troubleshoot it? Is there a way to manually refresh the fields that Typeform reads from Zoho?

icon

Best answer by jplumey 19 May 2022, 03:38

View original

2 replies

Userlevel 1

I think this might be because the fields in Zoho are not text fields, but either multi-choice or dropdown fields.

Userlevel 7
Badge +5

Hi @jplumey I hope you’re having a great week so far! Were you able to map the fields? Or still having troubles getting them connected?

Reply