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Not receveing alerts from google sheet integration form

  • 26 November 2021
  • 2 replies
  • 16 views

Hello, 

I´m receiveing type form answers in my google sheet, but I´m not recevieng alerts in my email, when tha happens. I´ve the alert on, but I´m still not being alert.

It only happens in the integration of Type Form.

 

Can anyone help me please?

 

Beste regards

 

Sónia

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Best answer by Gabi Amaral 26 November 2021, 10:08

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2 replies

Userlevel 7
Badge +5

Hey @Sonia jose! Welcome to the Typeform Community! It's great to have you here. 

I've checked with our technical team and they said this issue is only happening to you. As we cannot check your account from the Community, I recommend you contact the Support team for further help. 
You can contact them using this form

Don't forget to keep us updated on the status of your problem. I hope you can solve it as soon as possible!

Wishing you a great day! :blush:

Userlevel 7
Badge +5

Hi @Sonia jose Happy Friday! Were you able to reach our support team? Let us know how they helped solve the issue! :grin:

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