Partial submit web hook integration missing data.

Hi @eslamodeh Oh that’s odd. Do you mind sending a screenshot of the results in the Results panel and the data received in the webhook? 

If you also don’t mind sending the URL to the form, that would be great! Thanks in advance!

Hi Liz,

The examples I have eventually works after the web hook retry or the form is fully completed.

An example of a web hook failure is this one, where the field `customer_phone_number` was actually filled but is not included in the web hook payload.

Note some other partial submits does include the field but other times it’s just missing, and it is a required field.
 

Hi ​@eslamodeh Thank you! Would you mind sending a screenshot of the response data as well as the webhook data? That’ll help me share this with the developers!

Hey Liz,

The response data is empty:
 

Regarding request data, I am unsure if sharing a real form submission in the community would be feasible from GDPR perspective.

Here is a screenshot of the form webhook’s event ID if that works?

 

Hi ​@eslamodeh Thank you for sharing this! Let me ask our tech team about this. I haven’t heard any other reports of this, however, it could be a bug I’m not aware of. 

Hi ​@eslamodeh me again! Do you mind testing with an endpoint from webhook.site to see if that works? It might be the 400 error you’re receiving back that’s causing the issue. 

Hey Liz,
We have logs for webhook’s payload and I am confident that it’s missing from the partial submit.

This happens randomly when there is a question right behind the partial submit. If I was the only one reporting this so far, then I’d argue that it could be something more specific in the form that I am not aware of?

You can access and see our Typeform webhooks using this URL: https://admin.typeform.com/form/dSTtJlkr/connect#/section/webhooks

Thanks, ​@eslamodeh ! To rule out whether it’s happening just with your form, do you mind still testing on a site such as webhooks.site to see if the same issue happens?