Hi pros 👋🏻
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I’m trying to build a form that asks users for their phone number, then automatically sends them a welcome text to them once they enter it.Â
Zapier can’t seem to find the phone number value from Typeform. Is this doable?
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If it helps, I’m integrating with SimpleText to send the message, which works fine when I enter a phone number manually. Just can’t seem to replace that with the phone number values that come out of the Typeform.
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Best answer by Liz
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When you’re using the fields, have you submitted a form that has a phone value in the answers? If not, it might help to submit a form with the phone field filled in and then refresh the values in Zapier.Â
+5Hi
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When you’re using the fields, have you submitted a form that has a phone value in the answers? If not, it might help to submit a form with the phone field filled in and then refresh the values in Zapier.Â
+5Hey
HeyÂ
The problem seemed to go away when I switched to a different SMS service, although thinking back, Liz’s answer may have been the issue.Â
+5HeyÂ
The problem seemed to go away when I switched to a different SMS service, although thinking back, Liz’s answer may have been the issue.Â
SMS providers usually expect a phone number to be formatted like +[country code][rest of phone number]
It’s not recommended to use short text to collect phone numbers, because your respondents might not follow this format.
Instead use the “phone number” question, it supports a lot of countries.
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