Feedback
Answered

Pop up not working..

  • 23 November 2022
  • 5 replies
  • 23 views

I set a pop up on my site but is not loading, does anyone know why? 

https://www.cs4uk.com/Info/New-Account-Request

The URL changes when the button is clicked but the form does not pop out

icon

Best answer by mathio 29 November 2022, 10:18

View original

5 replies

Userlevel 7
Badge +5

Hi @James42 Thanks for stopping by the community! When I click on the link, this is what I see: 

 

Do you mind resending the URL where the form is located? 

sorry, page is back on now https://www.cs4uk.com/Info/New-Account-Request

Userlevel 7
Badge +5

Thanks, @James42 ! It looks like there is a conflict with our script and other scripts on the website, but @mathio might be able to help confirm this!

Userlevel 7
Badge +5

Hello @James42 

It looks like your website navigates on button click. You need to remove that functionality from the button.

I was unable to find a script that causes this as there are too many in the site to go through them one by one.

Thank you!

Reply