Pop up not working..

  • 23 November 2022
  • 5 replies

I set a pop up on my site but is not loading, does anyone know why?

The URL changes when the button is clicked but the form does not pop out


Best answer by mathio 29 November 2022, 10:18

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5 replies

Userlevel 7
Badge +5

Hi @James42 Thanks for stopping by the community! When I click on the link, this is what I see: 


Do you mind resending the URL where the form is located? 

sorry, page is back on now

Userlevel 7
Badge +5

Thanks, @James42 ! It looks like there is a conflict with our script and other scripts on the website, but @mathio might be able to help confirm this!

Userlevel 7
Badge +5

Hello @James42 

It looks like your website navigates on button click. You need to remove that functionality from the button.

I was unable to find a script that causes this as there are too many in the site to go through them one by one.

Thank you!