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Problem with buton link on Chrome and Edge


Hello, the buton link at the end of the typeform does not work with certain browsers. Firefox and Safari work fine. Edge and Google Chrome do not work.

 

We work with a CMS from Wix.

 

Where is the problem coming from?

Best answer by Liz

Hi @ecoleo Apologies for the delay! I thought I had replied to this, but I might have closed the tab before the post actually posted. 

Are you having issues with the redirect button at the end of the form? If so, this is a known issue with Wix, sadly, however some customers have had luck with the redirects if they embed it a different way on their Wix site. 

Wix blocks our form redirects when you embed a form using the code we provide.You can try the "embed by URL" method and see if that works.

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6 replies

Liz
Community Team
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  • 15018 replies
  • November 9, 2023

Hi @ecoleo Could you share the URL where you have the form and a screenshot of the button you’re referencing? Thanks in advance!


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  • 3 replies
  • November 10, 2023

Yes, the URL is: https://www.ecoleo.ch/
 


Liz
Community Team
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  • Tech Community Advocate
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  • November 10, 2023

Thanks, @ecoleo ! I took a look at the code, and it doesn’t quite look like the form is embedding on the website using these instructions. How are you adding the form to your website? Do you mind sending screenshots of that? 


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  • 3 replies
  • November 10, 2023

 


Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • Answer
  • November 17, 2023

Hi @ecoleo Apologies for the delay! I thought I had replied to this, but I might have closed the tab before the post actually posted. 

Are you having issues with the redirect button at the end of the form? If so, this is a known issue with Wix, sadly, however some customers have had luck with the redirects if they embed it a different way on their Wix site. 

Wix blocks our form redirects when you embed a form using the code we provide.You can try the "embed by URL" method and see if that works.


  • Author
  • Explorer
  • 3 replies
  • December 15, 2023

Hi Liz, with the embedding via URL it works perfectly. Many thanks for your support.


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