Skip to main content
Question

Problem with Mailchimp integration

  • Oct 22, 2022 11:45 AM UTC
  • 5 replies
  • 141 views

Forum|alt.badge.img

When I add a mailchimp integration to my form (asking about phone + email), if the respondent only adds email without phone, the form doesnt submit and it keeps saying “trying again”!

5 replies

Forum|alt.badge.img
  • Author
  • Explorer
  • Oct 22, 2022 11:46 AM UTC

Not sure this is a mailchimp problem actually. I turned it off now and it’s still not working! THIS IS A HUGE PROBLEM

 


john.desborough
Forum|alt.badge.img+6
  • Certified Partner & Champion
  • Oct 22, 2022 1:43 PM UTC

@OZK - have you made both questions required in the Typeform? If your mailchimp record requires that both be presented from the Typeform in order to submit, then you will have to set up the questions in typeform to be required. 

 

des


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Oct 28, 2022 2:35 PM UTC

Hi @OZK Did Des’s solution work for you? 😀


Forum|alt.badge.img
  • Author
  • Explorer
  • Nov 13, 2022 8:17 PM UTC

No it didnt, and I didnt feel like it was a safe way, so i removed the typeform


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Nov 14, 2022 4:53 PM UTC

Hm, interesting, @OZK . Could you share more about what wouldn’t be safe about marking the questions as required?