Question

Problem with Mailchimp integration

  • 22 October 2022
  • 5 replies
  • 74 views
O
Userlevel 1
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When I add a mailchimp integration to my form (asking about phone + email), if the respondent only adds email without phone, the form doesnt submit and it keeps saying “trying again”!

5 replies

O
Userlevel 1
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Not sure this is a mailchimp problem actually. I turned it off now and it’s still not working! THIS IS A HUGE PROBLEM

 

john.desborough
Userlevel 7
Badge +6

@OZK - have you made both questions required in the Typeform? If your mailchimp record requires that both be presented from the Typeform in order to submit, then you will have to set up the questions in typeform to be required. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Rank
Userlevel 7
Badge +5

Hi @OZK Did Des’s solution work for you? 😀

Life is a series of awkward moments separated by snacks.
O
Userlevel 1
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No it didnt, and I didnt feel like it was a safe way, so i removed the typeform

Liz
Rank
Userlevel 7
Badge +5

Hm, interesting, @OZK . Could you share more about what wouldn’t be safe about marking the questions as required? 

Life is a series of awkward moments separated by snacks.

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