redirect

Hello!

I’m sorry to hear that. From your message, it looks like the redirect itself is fine, but the issue might be that the second Typeform isn’t currently public/published. Can you go to the second typeform and make sure it is published and not manually closed to new responses? If this doesn’t work, our Support team will be able to help, you can contact them here.

I hope this helps! 

Hi thank you for coming back to me...IU have pressed share but it does not say anywhere to Publish there is no button for this….. 

Hi ​@the labz !

This is Laura from support :) 

The first time you “publish” a form you will see a “Share” button:

After that, if you make any changes to your form, the button that will show is the “Publish Edits” button (see here). 

If the redirect to the second form is still not working, please contact our Support team (you can contact them here) and share the URL of your second typeform.

Thanks and we’ll wait for your response!

​@the labz - the Share function is the same as publishing.. the first time you create the form, you need to share it. any time you make a change to the form you will see ‘publish’ button. 

des

Hi ok I have shared the form, but it still does not work….   I have my main form and one of the questions has a “no” for an answer ...I have then “branched” the NO to redirect to the link of the new typeform I have created BUT once it re-directs it says “sorry you can't access this typeform until the creator say so” 

​@the labz can you put together a short loom or other video of the situation? that would help us troubleshoot it. 

thanks

des

Hi John,

How would I upload it?       pls

paste a link to the video and make sure that is ‘shared’ so that we could see it

des

Hi unfortunately I can do this video it's too hard to get it right or to make a link…

The Flow

form 1 

multiple questions

NO selected 

 branched to form Twos  link address ….

when it redirected it say

 “sorry you can't access this typeform until the creator say so”  ….