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Refund for wrong subscription

  • 8 June 2021
  • 3 replies
  • 118 views

I just subscribed for wrong subscription. I just want to subscribe for month but it charged for a year. Can i get refund?

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Best answer by Liz 8 June 2021, 18:55

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Userlevel 7
Badge +5

Hi @Beep welcome to the community! Our billing team can look into your plan and assist with any refund requests. You can contact them from your account email here for further help. Let us know if you have any questions in the meantime! 

I just email at there. But didnt reply yet

Userlevel 7
Badge +5

Keep us posted regardless! In the meantime, is there anything else I can help answer for you? :grinning:

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