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Refund for wrong subscription

  • June 8, 2021
  • 3 replies
  • 129 views
B

I just subscribed for wrong subscription. I just want to subscribe for month but it charged for a year. Can i get refund?

Best answer by Liz

Hi @Beep welcome to the community! Our billing team can look into your plan and assist with any refund requests. You can contact them from your account email here for further help. Let us know if you have any questions in the meantime! 

3 replies

Liz
Ex–Typefomer
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  • Liz
  • Tech Community Advocate
  • Answer
  • June 8, 2021

Hi @Beep welcome to the community! Our billing team can look into your plan and assist with any refund requests. You can contact them from your account email here for further help. Let us know if you have any questions in the meantime! 

Life is a series of awkward moments separated by snacks.
B
  • Beep
  • Author
  • Explorer
  • June 8, 2021

I just email at there. But didnt reply yet

Liz
Liz
Ex–Typefomer
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  • Liz
  • Tech Community Advocate
  • June 9, 2021

Keep us posted regardless! In the meantime, is there anything else I can help answer for you? :grinning:

Life is a series of awkward moments separated by snacks.

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