Hi,
We recently began integrating typeform with our Salesforce instance. We’ve completed the setup and field mappings for one of our forms but it’s throwing the error - Exception: List index out of bounds: 15.
Was wondering if anyone has had experience with this?
Thanks,
Best answer by Liz
I asked our technical team, and it looks like this is a bug still in progress. Though, they did suggest trying the following:
Our Salesforce Integration developers have deployed a potential fix for the out of index error. If possible, we recommend installing this Typeform Package in a sandbox environment to verify if everything works as expected: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t5a000000LrWv
Let me know if this doesn't work!
+5Hi
Hi
+5I asked our technical team, and it looks like this is a bug still in progress. Though, they did suggest trying the following:
Our Salesforce Integration developers have deployed a potential fix for the out of index error. If possible, we recommend installing this Typeform Package in a sandbox environment to verify if everything works as expected: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t5a000000LrWv
Let me know if this doesn't work!
Hi Liz,
We’re already using the version ‘Jun 17th, 2021 Path v1.9.1’ on production and the error still persists.
Thanks,
+5Hi
Hi Liz,
I’ve just uninstalled and reinstalled the package, the error still persists. Is there a way we can get further support on this? I reached out to Typeform support but never received a response.
Thanks,
+5Hi
Hi @Liz,
I completed the help form with the email associated with our typeform account.
Is there an email address we can directly contact?
Thanks,
+5Hi
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