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Slack channels not showing when i try to integrate


I’ve been successfully using the Slack integration to send forms to Slack. I needed to make an edit, but it wasn’t working so I've deleted the integration and started again. But now only a small number of my Slack channels are visible in the dropdown menu to send the Typeform responses to. 

I need help fixing this please so I can send them to the missing channels! 

Best answer by Stephen1830

Thank you, I've been able to Google a solution after realising it was private channels that weren’t showing in the dropdown list. This article tells you how!

 

https://www.typeform.com/help/a/send-typeform-responses-to-slack-in-real-time-360029312832/#

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10 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15012 replies
  • October 2, 2023

Hi @Stephen1830 Are you trying to connect to private channels or channels you’re not the owner of? 


Grace
Community Team
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  • Community Advocate
  • 2682 replies
  • October 11, 2023

Hey @Stephen1830 how’s it going? Did you manage to get this working again? Let us know if you still need help!


  • Author
  • Explorer
  • 2 replies
  • October 17, 2023

Hi Both, thank you for your reply.

I’m the workplace owner, so I have access to all channels. 

On closer look, it’s not showing me private channels as an option - in the past I've been able to link private channels?

Best,

Steve


  • Author
  • Explorer
  • 2 replies
  • Answer
  • October 17, 2023

Thank you, I've been able to Google a solution after realising it was private channels that weren’t showing in the dropdown list. This article tells you how!

 

https://www.typeform.com/help/a/send-typeform-responses-to-slack-in-real-time-360029312832/#


Grace
Community Team
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  • Community Advocate
  • 2682 replies
  • October 17, 2023

Brilliant, glad you found the solution @Stephen1830 thank you for letting us know! 


I am having this same issue except that I have already added typeform to the slack channel. But the slack channel still will not show up when I try to add it.


gidelan
  • Navigating the Land
  • 2 replies
  • July 2, 2024
da-christian.flynn wrote:

I am having this same issue except that I have already added typeform to the slack channel. But the slack channel still will not show up when I try to add it.

 

You may not have noticed. Have you done the steps here?

https://www.typeform.com/help/a/typeform-yanıtlarını-gerçek-zamanlı-olarak-slack'e-gönderme-360029312832/#


gidelan wrote:
da-christian.flynn wrote:

I am having this same issue except that I have already added typeform to the slack channel. But the slack channel still will not show up when I try to add it.

 

You may not have noticed. Have you done the steps here?

https://www.typeform.com/help/a/typeform-yanıtlarını-gerçek-zamanlı-olarak-slack'e-gönderme-360029312832/#

Hi Gidelan, thanks. Yes I have. Thats actually exactly what I’m talking about. I’ve already added typeform to the channel but it still won’t show up when I search for it on typeform


gidelan
  • Navigating the Land
  • 2 replies
  • July 2, 2024
da-christian.flynn wrote:
gidelan wrote:
da-christian.flynn wrote:

I am having this same issue except that I have already added typeform to the slack channel. But the slack channel still will not show up when I try to add it.

 

You may not have noticed. Have you done the steps here?

https://www.typeform.com/help/a/typeform-yanıtlarını-gerçek-zamanlı-olarak-slack'e-gönderme-360029312832/#

Hi Gidelan, thanks. Yes I have. Thats actually exactly what I’m talking about. I’ve already added typeform to the channel but it still won’t show up when I search for it on typeform

@Grace  will help you with this. My knowledge will not be enough to answer your question. Enjoy your work.


john.desborough
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  • Certified Partner & Champion
  • 5305 replies
  • July 2, 2024

@da-christian.flynn - have you published your typeform yet? if you have not, that might be the reason why it is not showing up. 

if you still have issues, i suggest contacting Typeform Support at this link and opening a ticket. 

 

des


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