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Survey to be sent to email address

  • 22 November 2023
  • 1 reply
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Hi there,

 

I want to use Typeform to create a pop survey as a way to get email addresses but also offer our website visitors some value. Long story short, we sell grass seed online. This pop up is to offer a ‘lawn diagnosis for free’, so we collect their email and have a series of questions for them to ask. I need the form to a) collect the address and add it to Klaviyo b) Send the visitors responses to our customer service team to they can give them their ‘lawn diagnosis’.

 

I can’t see how to do this currently - any help appreciated!

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Best answer by Harsh 22 November 2023, 22:44

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Userlevel 5
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Hi @alc_openfolde 


Once your form is submitted you could on the "onSubmit" event of your Typeform programmatically send the response to both your customer service team (via email, or some third party CRM) and further send the response to Klaviyo.


FYI you would want to run the above functionality via an intermediate server (rather than running everything client side)

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