Question

Tagging in Activecampaign With Outcome Quiz

  • 17 December 2021
  • 15 replies
  • 323 views
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I currently have a Typeform Outcome quiz and I’m trying to send specific emails to users based on their results. However the Zapier integration only shows outcome ID’s. How can I add tags to users based on their results? Like if an individual got the result “Mostly A’s” I’d like to add a tag to their Activecampaign account that says “Quiz Result A” then send them targeted emails based on their result. 

15 replies

Liz
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Hi @anniewright Happy Monday! Are you outcomes tied to mostly a’s, mostly b’s, etc? If so, I would suggest filtering the zaps but the outcome IDs and then sending the emails accordingly. 

Life is a series of awkward moments separated by snacks.
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Hi Liz, 

 

Thank you for your reply! Is there a way to see which outcome ID corresponds with which result (A, B, C, or D)? Currently in Zapier it only shows the ID number. 

Liz
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Hi @anniewright It should show the titling in the ending, and then in your logic settings, you can specifically see which outcome you have set based on the answers. 

Life is a series of awkward moments separated by snacks.
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Hi Liz, 

 

This is what shows up on Zapier. Are any of these “counter” values the outcomes? I see “Outcome Title” but it only shows up once. 

 

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Then at the bottom there is only one outcome ID:

 

Liz
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Oh, I see. I think you may have to submit the form a few times to see the different outcome titles appear, but @picsoung do you happen to know this for certain? 

Life is a series of awkward moments separated by snacks.
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Hi Liz, Does this mean I need to keep testing the trigger to get different outcomes then set up the Zap that way?

picsoung
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Hi @anniewright 

This is currently a known limitation, we don’t show you anywhere in the builder the corresponding id for your outcome.

One way to find the id for each outcome:

  1. Get your form definition by opening https://api.typeform.com/forms/TTtzkhFt in the browser. It will show you the structure of the form
  2. There find a outcome object containing all your outcomes
    1. Find the id for the outcome you are interested by

Hope it makes sense.

We are working on an improvement:
- passing the ref of the outcome to Zapier, you can modify the ref to something more readable

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Hi @picsoung thank you for your response! None of the outcomes listed in Zapier match the outcome ID’s. Is there another way I can do this? Maybe with Active Campaign?

None of these match the outcomes like low (bb699f54) or moderate (de0a36a8)

john.desborough
Userlevel 7
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@anniewright - if you did this as a ‘scoring’ quiz rather than an outcome quiz, you could determine the ‘winning category’ based on the highest score per category and then set a variable (for example v_ending) to the tag value that you want to send to AC. you should then be able to map the variable to custom field you want to use for the tag. 

 

just a thought

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
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Hi @anniewright It looks like you’re viewing the variable IDs and not the outcome IDs. You’ll want to match the outcome IDs to the ones in the API call. 

Life is a series of awkward moments separated by snacks.
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Hi @john.desborough that’s a good thought, thank you. I’ll run it by my team!

 

Hi @Liz I think that’s the problem - Zapier is only showing me one outcome ID as an option, the others don’t populate no matter how many times I try re-doing the Zap. The present filter options for the individual form questions, the form ID, variables, and a single outcome, but that’s it. 

Liz
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Hi @anniewright Has the form been submitted enough times that each outcome has been received by a respondent? 

Life is a series of awkward moments separated by snacks.
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Hi @Liz Yes. Every outcome has been received by a respondent. Do I need to keep testing the Zap to see if I can get a different result? I’ve been trying to do so, but the outcome in the dropdown menu is always the same and there is only one option.

 

 

Liz
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Userlevel 7
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Huh. I would think they would all appear then. @picsoung have you seen this with Zapier? 

Life is a series of awkward moments separated by snacks.

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