Typeform and Mailchimp not integrating | Community
Skip to main content
Question

Typeform and Mailchimp not integrating

  • September 17, 2024
  • 3 replies
  • 24 views

I’ve connected my Mailchimp and Typeform accounts. I’ve published a form and connected the form with Mailchimp. I’ve connected the First name, Last Name, email, and phone number fields in Typeform with their counterparts in Mailchimp.  I’ve processed a few test responses, and they are submitting successfully to Typeform but not populating in Mailchimp. Please help. Thank you!

3 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15023 replies
  • September 17, 2024

Hi @canogapark Thanks for stopping by the community! Is the email address required? If not, you’ll definitely want to be sure that field as well as the name fields are!


  • Author
  • Explorer
  • 1 reply
  • September 17, 2024

@Liz 

 

Email is required and has been included in all of my test submissions. None of my 10+ test submissions have successfully integrated with Mailchimp. I need a fix on this ASAP as we’re scheduled to go live tomorrow.

 

Thank you!


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15023 replies
  • September 20, 2024

Hm, in that case, @canogapark if you haven’t already, I would definitely suggest reaching out to our technical team here, as they can look to see in the backend if that data is sending. If it’s not sending, they will help narrow down why. 


Reply