Typeform Integration Not Redirecting Properly on My Website – "Click Here" Button Not Working | Community
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Typeform Integration Not Redirecting Properly on My Website – "Click Here" Button Not Working

  • October 28, 2024
  • 2 replies
  • 47 views

Hi Typeform Community,

I’m having trouble with my Typeform integration on my website. I’ve embedded a Typeform in a modal that opens when users click a “Click Here” button, but recently, the button has stopped working properly. Instead of opening the Typeform modal, it either does nothing or redirects to a blank page.

Here’s what I’ve tried so far:

  • Verified the embed code and re-embedded it in the site.
  • Checked for any conflicting JavaScript or CSS that might be interfering with the modal.
  • Confirmed that the Click Here button is linked correctly to trigger the modal.

Is there something I’m missing with the embed settings or the JavaScript required for the modal to function? Has anyone else experienced issues with Typeform not displaying properly in a modal on their site?

Thanks in advance for any tips or guidance!

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • October 28, 2024

Hi @davidwarner46 Happy Monday! I hope you’re having a good one. Do you mind sharing the URL where you’ve embedded the form so we can take a closer look at this? Thanks in advance!


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  • Socializer
  • 113 replies
  • October 29, 2024

Hi @davidwarner46 
It could be that that your modal is getting hidden by other elements on the HTML page.
Could you try adjusting the CSS of other elements on your page so that they do not overlap with your modal's z-index (you can try setting their values lower than 1000 …. since the Typeform has a default z value of 1000)


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