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TypeForm Payment issue

  • November 8, 2022
  • 3 replies
  • 79 views

Hi,

My users are getting this error when trying to pay:

 

“Sorry, something’s wrong. Refresh the page and try again. We’ll save any info you already entered.”

 

Please advice.

Best answer by Gabi.Amaral

Hello @Sandra Chuma and @Darkafor! I believe the best option for you is to contact Typeform support team using this link. Hope it helps! 

3 replies

  • Navigating the Land
  • November 8, 2022
I also get that error, the window keeps flashing with the error message!!!!

Gabi.Amaral
Forum|alt.badge.img+2
  • Socializer
  • Answer
  • November 8, 2022

Hello @Sandra Chuma and @Darkafor! I believe the best option for you is to contact Typeform support team using this link. Hope it helps! 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • November 15, 2022

@Sandra Chuma @Darkafor Were you able to reach our support team?