Typeform pushing incorrectly to Hubspot (Everything comes up as direct traffic) | Community
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Typeform pushing incorrectly to Hubspot (Everything comes up as direct traffic)

  • February 24, 2022
  • 1 reply
  • 55 views
J

Currently, we have the typeform integrated into a page on our Squarespace website. enabled utm tracking parameters within the typeform, but when we test the typeform link by clicking on it via email, it still shows up as direct traffic on Hubspot and the tracking parameters in Typeform show up as “xxxx”.

 

We were wondering where the problem lies and if there is something missing to ensure that the two are connected properly. Thanks!

Best answer by Liz

Hi @JuliaLu2000 It sounds like you need to remove the x’s from the hidden fields in the URL, but do you mind sending the URL where you have the form embedded? I can take a look and confirm this. :grinning:

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Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15035 replies
  • Answer
  • February 24, 2022

Hi @JuliaLu2000 It sounds like you need to remove the x’s from the hidden fields in the URL, but do you mind sending the URL where you have the form embedded? I can take a look and confirm this. :grinning:

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