Answered

Typeform/Salesforce Errors

  • 25 March 2022
  • 4 replies
  • 68 views
C

I’m currently getting several errors with Typeform/Salesforce integration.  

API Callout Error: 401 - Unauthorized

Exception: Search Term exceeded max length

Exception: Insert failed. First exception on row 8

Is there a way to setup typefrom to just push data once, instead of looking to update old data?
 

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Best answer by Liz 1 April 2022, 19:14

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Liz
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@picsoung do you happen to know what these errors mean? 

Life is a series of awkward moments separated by snacks.
Liz
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Hi @crm.ninjas The technical support team let me know that this is a bug they have open currently with the developers. I’m following the bug, so I’ll post back here once I have an update on the progress of a fix!

Life is a series of awkward moments separated by snacks.
Liz
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Userlevel 7
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Hi again, @crm.ninjas ! It’s me. One other question I have for you - are you connecting Typeform to Salesforce with an account that has Salesforce included in the plan? You’ll need a Business plan or higher in order to connect to Salesforce. 

Thanks again! Sorry for all the back and forth. 

Life is a series of awkward moments separated by snacks.
C

yes, it is the correct plan. 

 

It was working and now isn’t working. We were using a test originally and it would push data.   With the new form we only get the API Callout Error: 401 - Unauthorized.

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