Hi Typeform Community,
We've been experiencing an issue where our Typeform webhook in production keeps getting automatically disabled, and we're trying to understand if this is a known Typeform behaviour or something on our end.
Here's what we've observed
- Our webhook was disabled at some point last Friday and remained disabled until this Monday. - When we manually re-enabled it, it got disabled again within ~10 minutes.
- We also noticed the following error in our backend logs: "The typeform hidden field formid is not a correctly formatted number" - Our backend API endpoint is functioning correctly — manual test submissions are returning OK responses. - The issue affected multiple regions
Would need some help in answering the below
- Â Does Typeform automatically disable webhooks under certain conditions (e.g. repeated delivery failures, errors in hidden fields)?
- Could the "formid is not a correctly formatted number" error cause the webhook to be auto-disabled?
- Is there a way to prevent this from happening automatically, or to get notified before it gets disabled?
