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Question

Typeform Webhook Getting Automatically Disabled in Production

  • March 23, 2026
  • 1 reply
  • 8 views

Hi Typeform Community,

We've been experiencing an issue where our Typeform webhook in production keeps getting automatically disabled, and we're trying to understand if this is a known Typeform behaviour or something on our end.

Here's what we've observed

  • Our webhook was disabled at some point last Friday and remained disabled until this Monday. - When we manually re-enabled it, it got disabled again within ~10 minutes.
  • We also noticed the following error in our backend logs: "The typeform hidden field formid is not a correctly formatted number" - Our backend API endpoint is functioning correctly — manual test submissions are returning OK responses. - The issue affected multiple regions

Would need some help in answering the below

  1.  Does Typeform automatically disable webhooks under certain conditions (e.g. repeated delivery failures, errors in hidden fields)?
  2. Could the "formid is not a correctly formatted number" error cause the webhook to be auto-disabled?
  3. Is there a way to prevent this from happening automatically, or to get notified before it gets disabled?

1 reply

john.desborough
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  • Certified Partner & Champion
  • March 23, 2026

​@MFGmBH_User - have you raised a ticket with Typeform Support at this link? 

they can look into it for you.Â