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Question

Unable to create a support ticket

  • Oct 28, 2026 10:27 PM UTC
  • 1 reply
  • 6 views

I'm a Typeform Pro subscriber experiencing persistent failures with the Google Sheets integration.

I've tested multiple Google accounts, new and existing spreadsheets, different forms, and Chrome Incognito. Every attempt fails with "Oops, something went wrong."

I'm also unable to contact support because the Zendesk portal enters an ERR_TOO_MANY_REDIRECTS loop.

The support email address published on Typeform's website bounced back as undeliverable.

Could a Typeform team member please arrange for Support to contact me directly? I have a detailed troubleshooting report ready to provide.

Thank you.

1 reply

carmentf
Community Team
  • Community Team
  • Oct 29, 2026 10:49 AM UTC

Hi there,

Thanks for sharing all the troubleshooting you’ve already done. I’m sorry you’re running into issues with both the Google Sheets integration and the support contact options. Please send me a private message with the email address on your Typeform account and your troubleshooting report, and I’ll pass this to our Support team and ask them to contact you directly. Please don’t post your account details here publicly.