Question

Unable to send NPS data to Airtable

  • 24 March 2023
  • 5 replies
  • 41 views

It it appears there is no field on Airtable that will accept my Typeform’s Net Promoter Score data...is this true? The numerical field type nor the rating field type will work unfortunately. 

This article fails to mention NPS data compatibility so I’m wondering if this is even possible?
https://www.typeform.com/help/a/send-data-to-airtable-with-a-typeform-360029263292/

Thoughts?


5 replies

Userlevel 7
Badge +5

Hi @drake Happy Friday! Thanks for stopping by! Our tech team testing this, and it does integrate as a numerical field in Airtable. If that isn’t working, are you receiving an error message at all? 

Hi @Liz 

Thanks for your response – unfortunately all the options in my dropdown are grey? I have fields set to both numerical and autonumber just to test. My other non-NPS questions are working fine, so very confused! 

 

Userlevel 7
Badge +5

Hi @drake It looks like you’re connecting the two products together in Airtable. Do you mind trying in Typeform

It worked! Thank you

Userlevel 7
Badge +5

Woot! Glad to hear that worked, @drake ! Let us know if we can help with anything else. 

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